Effective Date: July 16, 2025

Carnet de Lucie (“we”, “our”, or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we handle information collected through our iOS app, website, and related services (collectively, the “Services”).

 

1. Information We Collect

We do not collect personal information unless you choose to contact us directly (e.g. by email). In that case, any data you provide (such as your name or email address) will be used solely to respond to your inquiry.

We may collect anonymized analytics data to understand how users interact with our app and improve your experience. This includes metrics such as screen views, tap actions, session duration, and device type — but does not include personal identifiers.

2. Third-Party Services

We use the following third-party services to help us analyze usage and maintain functionality:

These services may collect aggregated, non-personal data about app usage to help us improve performance. We do not use these tools to track users across different apps or websites.

3. Cookies

The Carnet de Lucie mobile app does not use cookies or similar tracking technologies. We do not require login or authentication.

4. Data Retention

We retain non-personal usage data only as long as necessary to analyze and improve app performance. Any direct communications or emails you send are stored only as long as needed to respond to your request.

5. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect (we don’t collect any unless you contact us).

  • The right to request deletion of any personal data you provide.

  • The right to non-discrimination for exercising your privacy rights.

To make a request, please contact us at privacy@carnetdelucie.com. We will verify your identity before fulfilling your request.

6. Children’s Privacy

Carnet de Lucie is not intended for children under the age of 13. We do not knowingly collect or solicit any personal information from anyone under 13. If you believe we have inadvertently received information from a child, please contact us at privacy@carnetdelucie.com, and we will promptly delete it.

7. Contact Us

For any questions or concerns about this Privacy Policy or your data, please email us at privacy@carnetdelucie.com

8. Changes to This Policy

We may update this privacy policy from time to time. Updates will be posted on this page with a revised effective date.